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Customer Service


About us.

 In our shop you will find the most popular brands of anesthetic numbing cream at the best prices with free shipping!  Before we offer a particular product, we test each to ensure they are a quality product up to highest standards and do indeed perform as assured by the manufacturer.

 For each and every cream shipped, we proved a detailed instruction sheet to maximize product potential.  It is extremely important to follow these instructions exactly to obtain the greatest benefit from the numbing product!

 All anesthetic creams (unless otherwise indicated) are purely water based.  They are perfect to eliminate the pain of getting a tattoo, skin treatments such as waxing, laser, piercing and removes the nasty sting from that flu or immunization shot.

 If you still have questions about our numbing creams, please do not hesitate to contact us using the contact form provided at the bottom.  We will respond in 24-48 hours.


How much does shipping cost?

DOMESTIC:   (within the USA) Standard shipping cost is FREE for USA customers via USPS with standard 2 - 4 business day delivery. 

INTERNATIONAL: Please contact us: service@numbcreams.com


Our Privacy Policy

 We adhere to a very strict privacy policy collecting only enough information to process you order. Any information you submit to us will be completely confidential and it will never be shared with or sold to outside parties.


Will my email or any other registration information be given out to anyone else?

 You email and other personal information will never given to any else. It is kept in our database only for future reference when you make another order. You will only be contacted verification of you order is necessary or if there is a problem with the order.

Our Refund Policy

  You can either return your order for a refund within 30 days after you receive your item.  Returned items must be in the condition you received them and in the original box and/or packaging.  For example, partially used or an opened tube of cream is not elligible for a refund.  Buyer is responsible for return shipping costs.


How do I place an online order?

 We try to provide our customers with an easy shopping experience. Shop and surf our site for products and simply click “Add to Cart” for products you wish to buy. All the items you add to your cart will be available for you to review at any time just by clicking the “View Cart” link on the top right corner of your screen. Once you are done shopping, just click the “Proceed to checkout” or “PayPal” button. All prices on this website are in USD currency.  For security reasons we only ship international orders under $200.00.  If the order you are needing exceeds this limit, please place multiple orders to insure you stay under the $200.00 maximum.


What methods of payment do you accept? 

 Payment accepted through PayPal and Credit/Debit card Once payment is received, your item will ship within one business day. All payments through PayPal and Credit/Debit Card MUST HAVE the same 'billing address' and 'shipping address'.  Otherwise, the order will be cancelled and refunded. This policy is protect our customers and ourselves against fraud.  Please note that e-check payments will have a delay (1-3 weeks) as the check payment process clears. All prices on this website are in USD currency.


Will you charge sales tax to my order?

 Taxes apply only to purchasers residing in the state of Idaho, including state and local sales taxes.


How do I use a promotion code?

 Once you have completed your order and clicked on Check Out, there will be a promotion/discount box which you can enter your code.




676 W Pullman Rd., Ste. 165

Moscow, ID. 83843


Email: service@numbcreams.com

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